Who can fix an automatic gearbox?

LVS are confident in looking at your VAG (Volkswagen, Audi, Golf) gearbox and diagnosing your fault

When should a cambelt be renewed?

The cambelt should be replaced on either a period of time or mileage/distance covered basis; depending on your vehicle it is normally every 4-5 years or 60,000 miles as an example.
It is best to call a member of our team on 01522 500745 to discuss.

Do LVS offer a loan car Service while by vehicle is in for repair?

Yes we do! LVS have 4 VW Polos which are available every day for our customers.

Is there a cost for the loan car?

LVS charge just £9.00 per day

What am I required to bring when I need a loan car?

LVS just need your driving licence on the day you drop your vehicle off

What do I need to know regarding the loan car?

There is a £350 excess to pay IF the vehicle happens to be in an accident, the loan car is also a no smoking vehicle and you are required to replace the fuel you use.

When should an MOT be done?

MOTs are required by law to be done once a year

Can I MOT my vehicle early?

To keep the date on your MOT Certificate you can MOT you vehicle 30 days prior to the MOT expiry date.

When does a New vehicle need an MOT?

New vehicles require an MOT after 3 years, then every year after that

What is the cost of an MOT?

£39.00 Inc VAT

If my vehicle fails an MOT, will I need to pay again?

You have 7 days to get the necessary repairs done and bring the vehicle back for a retest, after 7 days you will have to pay for another MOT.

Can LVS carry out the repairs?

Yes we can, please call a member of our team for a quotation.

Your legal responsibilities and rights can be checked through the below weblink:

https://www.gov.uk/getting-an-mot

What Service do I need?

There are various options regarding your service schedule; minor, interim, major, annual servicing (up to 12,000 miles per year), servicing to maintain your vehicle’s manufacturer warranty and Long Life servicing (20,000 miles per year).

It is best to contact LVS on 01522 500745 to discuss your requirements.

What is a Minor Service?

A Minor service is an Oil and Filter change, Full VHC (Vehicle health check), all fluids topped up, hinges and door latches lubricated, Hoover and wash

What is an Interim Service?

An Interim service is an Oil and Oil Filter change, Pollen Filter change, Full VHC (Vehicle health check), all fluids topped up, hinges and door latches lubricated, Hoover and wash

What is a Major Service?

A major service has all the filters changed on the vehicle, Oil Filter, Air Filter, Fuel Filter (Diesels Only), Pollen Filter and spark Plugs (Petrol Vehicles only) Full VHC (Vehicle health check), all fluids topped up, hinges and door latches lubricated, Hoover and wash.

What is Annual Servicing?

The annual service is designed for people covering up to 12,000 miles per year. An Annual service could be a Minor, Interim or Major Service

What is a Long Life Service?

Long Life servicing is for people covering higher mileage per year; your vehicle will either require a 1st Long Life or 2nd Long Life service. If you are cover over 12,000 miles per year it would be best to be put your vehicle on a Long Life service schedule.

What is a 1st Long Life Service?

The 1st Long Life service consists of – Long Life Oil and Oil Filter change, Pollen Filter change, Full VHC (Vehicle health check), all fluids topped up, hinges and door latches lubricated, Hoover and wash.

What is a 2nd Long Life Service?

The 2nd Long Life service replaces all the filters on the vehicle, Long Life Oil and Oil Filter, Air Filter, Fuel Filter (Diesels Only), Pollen Filter and spark Plugs (Petrol Vehicles only) Full VHC (Vehicle health check), all fluids topped up, hinges and door latches lubricated, Hoover and wash.

Is my clutch covered under warranty?

LVS offer a 6 month or 3k mileage warranty on ALL clutches fitted. We cannot offer a longer warranty period like other parts due to the fact the clutch is a wearable item.

How do I keep track of routine Maintenance?

Don’t worry, when your vehicle comes into LVS your service light is reset by one of our technicians, the vehicle then counts down or calculates when the next service is due and will warn you on the dash prior to it requiring its next service.

What parts should be replaced at certain intervals?

Each service interval does involve different parts, while we are undertaking the VHC or an MOT inspection we check for damage, excessive play in moving parts e.g. wheel bearings, track rod ends and general wear and tear of the vehicle. Only parts changed will be those required in the service, you will be contacted for approval if any further issues are found.
Please feel free to contact a member of the LVS team if you are unsure on what service is required.

An Engine Management Light (EML) has appeared on my dash what should I do?

If an EML comes up then it is always best to get it checked ASAP, as the vehicle is letting you know there is an issue that can escalate.
Please call LVS on 01522 500745 and we will be happy to check this out and advise you of the issue.

What does a Diagnostic Check (Diag) cost?

LVS charge £59.00 for a diagnostic check, this covers an hour of workshop time. We are normally confident in finding the fault within that time however in some instances it can take longer; if further time is required we charge £66.00 per hour, but we always contact you prior to any further work.

Do I need to take my vehicle back to the main dealer for servicing whist in manufacturer’s warranty?

This is a question we as a company get asked more and more. A lot of people are under the impression that when a vehicle is under manufacturers warranty that they have to take their vehicle back to the main dealer (i.e Audi, Volkswagen, Seat or Skoda)

 

The fact is you do not.

 

Prior to 2003, automobile owners in the EU region risked nullifying their vehicle warranties
when the vehicles were serviced or repaired in workshops not belonging to the vehicle
manufacturer or its dealers. This barrier was broken in October 2003, when the European
Commission (EC) passed the Block Exemption Regulation law allowing vehicle owners
the freedom of having their servicing and repairs done at their chosen workshop.
On 1st June 2010 European Union legislation, ‘Block Exemption Regulations 461/2010
came into force. This BER certainly gives the motorist far more freedom in deciding
who will repair or service their vehicles, as well as the flexibility and benefit to reduce
the amount spent on servicing

 

 

LVS ONLY fit genuine O.E filters to keep your vehicles warranty. The only thing LVS cannot do is carry out any warranty work. this unfortunately has to be done by the main dealer.

Are you a dealer?

LVS are an independent specialist for Audi, Volkswagen, Seat and Skoda. LVS can carry out any service work, Diagnostics, MOT work etc. The ONLY thing we cannot do is warranty work if the vehicle is under 3 years old