When you have a problem with your vehicle, we recognise it can often be a worrying time for several different reasons. Your first thoughts are often, is my vehicle safe or oh no! how much will it cost? What if the repair work doesn’t fix it and I’m left out of pocket?

Well at LVS, we like to make the diagnosis procedure as simple, and as worry free as possible, our aim is to ultimately ensure we keep you, the customer, in control. We will not take guesses, we will not change parts without consent and we definitely won’t be surprising you with an unexpected bill when you come to collect your vehicle. You will be kept updated and informed; the decision of whether we carry on with further diagnosis (if required) or perform the repairs, or whether you don’t want to proceed any further will be ultimately be kept with you. LVS like to keep you in full control of the welfare of your vehicle.

Diagnostics, how do we do that?

Well using our expertly trained diagnostic technicians with over 25 years combined VW Audi Group experience, mixed with a workshop equipped the very latest in V.A.G specific diagnostic hardware, including Odis, Autologic and VAG com, the result is a second to none diagnostic evaluation, with a forward plan of what to do with every vehicle.

Official Main Dealer Diagnostics for VW, Audi, Seat, and Skoda

In 2019, LVS invested in ODIS

ODIS is a diagnostic tool for Volkswagen, Audi,  SEAT and Skoda which can be used to access to the latest technical updates, reassuring you that we have the latest information with reference to your vehicle.

SOME OF THE SPECIALISED SERVICES THAT LVS CAN PERFORM USING ODIS ON VAG GROUP VEHICLES:

• Component Protection Removal – Enabling full functionality on new control units – ONLY VWs online diagnostic system can perform this job correctly. Another tooling may remove component protection – but will risk damaging new components irreparably while attempting to perform this task.
• Software updating of Control Units – ECU Software updates are installed to prevent changing expensive electronic components developing faults of corrupted software. In many cases, software updating can save hundreds of pounds by NOT replacing control units logging a “defective” fault code. Many workshops are still unaware of this new repair technology.
• Key and Remote Matching Service – Genuine VW key orders are matched on VW Factory servers to your car. Only an online connection to the VW security server can match these genuine parts correctly, without a risk of damage.
• Immobiliser Release & Matching – Only a legal and secure online connection can match genuine immobiliser components to your new car correctly without risking expensive and irretrievable damage to your car’s electronics.
• Airbag Systems – New models now require airbag systems parameterising online.
• Sat Nav/Cruise control Activation
• Online Diagnostics with the latest factory supplied bulletins, data & procedures.

An initial diagnostic evaluation costs £120 inc VAT, which covers one hour of workshop time to test, and establish a vehicle fault. It is not always possible to diagnose a vehicle within this time, at this point you will always be called, in order to establish how much extra time is required and what is hoped to be achieved within that time. This keeps you in control of how much you are spending on your vehicle, without surprises. Once the problem is established, we will then call with a cost of repair and you can be sure your vehicle is in the right hands to be back up and running, with minimal disruption, and no surprise bills. That, is the LVS way!!